SERCO CITIZEN SERVICES PTY LTD
$954.8 million
Lifetime federal contract value awarded across 9 contract notices.
- ABN
- 89062943640
- Country
- AUSTRALIA
- State
- VIC
Awarded by financial year
- 2014-15$16,713
- 2015-16$0
- 2016-17$41,058,274
- 2017-18$777,148,200
- 2018-19$36,300,000
- 2019-20$38,741,288
- 2020-21$0
- 2021-22$0
- 2022-23$0
- 2023-24$61,524,493
- 2024-25$0
- 2025-26$0
Top agencies awarded to this supplier
- Australian Taxation Office$535,912,474
- Services Australia$418,859,781
- Department of Industry, Science and Resources$16,713
Contracts (9)
Click any CN ID to verify the contract notice on AusTender.
- $61,524,493Australian Taxation OfficeProvision of External Service Centre ServicesPublished 5 Sept 2025
- $309,158,896Australian Taxation OfficeProvision of Outsource Labour ServicesPublished 6 Mar 2024
- $343,818,493Services AustraliaCentrelink Call Centre Enhancements InitiativePublished 11 July 2023
- $36,300,000Services AustraliaLabour HirePublished 27 Apr 2023
- $124,170,812Australian Taxation OfficeOutsource Labour ServicesPublished 27 Apr 2023
- $38,741,288Services AustraliaService DeliveryPublished 7 July 2020
- $1,926,350Australian Taxation OfficeVAR CN867971- $1,926,350.00 Inc GST 7/11/2016Published 10 Nov 2016
- $39,131,924Australian Taxation OfficeCN867971 - VARIATION - Please add $39,131,923.60 Inc GST to this CNPublished 2 Aug 2016
- $16,713Department of Industry, Science and ResourcesProperty Operations Helpdesk - workshops and process mappingPublished 8 Feb 2015
| CN ID | Agency | Description | Published | Value |
|---|---|---|---|---|
| CN4073593 | Australian Taxation Office | Provision of External Service Centre Services | 5 Sept 2025 | $61,524,493 |
| CN3696570 | Australian Taxation Office | Provision of Outsource Labour Services | 6 Mar 2024 | $309,158,896 |
| CN3460117 | Services Australia | Centrelink Call Centre Enhancements Initiative | 11 July 2023 | $343,818,493 |
| CN3551654 | Services Australia | Labour Hire | 27 Apr 2023 | $36,300,000 |
| CN3454850 | Australian Taxation Office | Outsource Labour Services | 27 Apr 2023 | $124,170,812 |
| CN3698978 | Services Australia | Service Delivery | 7 July 2020 | $38,741,288 |
| CN3387179 | Australian Taxation Office | VAR CN867971- $1,926,350.00 Inc GST 7/11/2016 | 10 Nov 2016 | $1,926,350 |
| CN3366038 | Australian Taxation Office | CN867971 - VARIATION - Please add $39,131,923.60 Inc GST to this CN | 2 Aug 2016 | $39,131,924 |
| CN2841742 | Department of Industry, Science and Resources | Property Operations Helpdesk - workshops and process mapping | 8 Feb 2015 | $16,713 |
Sources
Department of Finance · 2013 onward · CC-BY 3.0 AU
Each row above can be verified by clicking the CN ID to view the source notice on AusTender. Methodology at /methodology/#contracts.
Refreshed 23 May 2026 · Caveats