Federal supplier · FY 2013–2020

GENESYS LABORATORIES AUSTRALASIA

$1.8 million

Lifetime federal contract value awarded across 7 contract notices.

Awarded by financial year

Click any CN ID to verify the contract notice on AusTender.

CN3582711
$1,608,287
Australian Financial Security Authority
Contact Centre Upgrade Solution
Published 23 Sept 2024
CN3630716
$25,000
Australian Financial Security Authority
Voice Load Testing
Published 26 Sept 2019
CN3506421
$39,314
Australian Taxation Office
Genesys Training
Published 17 May 2018
CN3458405
$20,064
Australian Taxation Office
Composer 8 for Voice Application
Published 3 Oct 2017
CN3417199
$28,215
Australian Taxation Office
framework routing reporting 8.5
Published 20 Apr 2017
CN2902442
$18,563
Department of Home Affairs
Genesys Univerity course - workshop Manager & Op
Published 6 Mar 2015
CN1448592
$21,368
Department of Home Affairs
Conference - Call Centre Technology - 15 places
Published 5 June 2013

CN ID	Agency	Description	Published	Value
CN3582711	Australian Financial Security Authority	Contact Centre Upgrade Solution	23 Sept 2024	$1,608,287
CN3630716	Australian Financial Security Authority	Voice Load Testing	26 Sept 2019	$25,000
CN3506421	Australian Taxation Office	Genesys Training	17 May 2018	$39,314
CN3458405	Australian Taxation Office	Composer 8 for Voice Application	3 Oct 2017	$20,064
CN3417199	Australian Taxation Office	framework routing reporting 8.5	20 Apr 2017	$28,215
CN2902442	Department of Home Affairs	Genesys Univerity course - workshop Manager & Op	6 Mar 2015	$18,563
CN1448592	Department of Home Affairs	Conference - Call Centre Technology - 15 places	5 June 2013	$21,368

AusTender contract notices via the OCDS API
Department of Finance · 2013 onward · CC-BY 3.0 AU
Each row above can be verified by clicking the CN ID to view the source notice on AusTender. Methodology at /methodology/#contracts.

Refreshed 23 May 2026 · Caveats