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Pollywatch
Federal supplier · FY 20182024

The Customer Experience Company Pty Ltd

$9.5 million

Lifetime federal contract value awarded across 9 contract notices.

ABN
76105661345
Country
AUSTRALIA
State
NSW

Awarded by financial year

  • 2014-15$0
  • 2015-16$0
  • 2016-17$0
  • 2017-18$226,600
  • 2018-19$1,209,250
  • 2019-20$406,986
  • 2020-21$3,227,882
  • 2021-22$4,157,753
  • 2022-23$0
  • 2023-24$288,101
  • 2024-25$0
  • 2025-26$0

Top agencies awarded to this supplier

  • Department of Defence$7,191,067
  • Australian Digital Health Agency$921,750
  • Digital Transformation Agency$421,168
  • Comcare$406,986
  • Aged Care Quality and Safety Commission$288,101
  • Australian Federal Police$287,500

Contracts (9)

Click any CN ID to verify the contract notice on AusTender.

  1. $3,033,314
    Department of Defence
    Delivery Research and Design
    Published 3 Feb 2025
  2. $288,101
    Aged Care Quality and Safety Commission
    The Customer Experience Co. Pov
    Published 21 Mar 2024
  3. $711,750
    Australian Digital Health Agency
    Research Services
    Published 27 Apr 2023
  4. $4,157,753
    Department of Defence
    Research and Design Services
    Published 27 Apr 2023
  5. $287,500
    Australian Federal Police
    Provision of process mapping services
    Published 27 Apr 2023
  6. $194,568
    Digital Transformation Agency
    International Operability Discovery 
    Published 18 May 2021
  7. $406,986
    Comcare
    Comcare Claims Management Customer Experience Project
    Published 26 May 2020
  8. $210,000
    Australian Digital Health Agency
    Training and education services
    Published 2 July 2019
  9. $226,600
    Digital Transformation Agency
    Discovery on individuals and orgnaisations acting on behalf of individuals for digital services
    Published 25 June 2018

Sources

  • Department of Finance · 2013 onward · CC-BY 3.0 AU

    Each row above can be verified by clicking the CN ID to view the source notice on AusTender. Methodology at /methodology/#contracts.

Refreshed 23 May 2026 · Caveats