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Pollywatch
Federal supplier · FY 20142024

NATIONAL HEALTH CALL CENTRE NETWORK

$414.8 million

Lifetime federal contract value awarded across 30 contract notices.

ABN
28118291044
Country
AUSTRALIA
State
NSW

Awarded by financial year

  • 2014-15$529,000
  • 2015-16$90,000
  • 2016-17$152,414,529
  • 2017-18$1,392,833
  • 2018-19$955,535
  • 2019-20$254,816,113
  • 2020-21$291,000
  • 2021-22$3,319,931
  • 2022-23$660,466
  • 2023-24$126,658
  • 2024-25$0
  • 2025-26$0

Top agencies awarded to this supplier

  • Department of Health and Aged Care$411,994,886
  • Australian Digital Health Agency$1,343,099
  • Services Australia$587,091
  • Department of Defence$363,297
  • Department of Veterans' Affairs$360,542
  • Department of Infrastructure, Transport, Regional Development, Communications and the Arts$91,000
  • National Mental Health Commission$57,750

Contracts (30)

Click any CN ID to verify the contract notice on AusTender.

  1. $86,023
    Department of Veterans' Affairs
    Healthdirect services
    Published 14 Nov 2025
  2. $40,635
    Department of Veterans' Affairs
    Limited Tender Contract between DVA and Healthdirect
    Published 22 July 2024
  3. $587,091
    Services Australia
    Health Administration Services
    Published 11 July 2023
  4. $253,747,919
    Department of Health and Aged Care
    Provision of the My Aged Care Contact Centre Services
    Published 27 Apr 2023
  5. $165,981
    Department of Health and Aged Care
    Aged Care research
    Published 27 Apr 2023
  6. $152,414,529
    Department of Health and Aged Care
    Contact Centre Support
    Published 27 Apr 2023
  7. $534,294
    Department of Health and Aged Care
    My Aged Care evaluation research
    Published 27 Apr 2023
  8. $302,500
    Department of Health and Aged Care
    Acute Care Mapping Project
    Published 27 Apr 2023
  9. $79,968
    Department of Veterans' Affairs
    Delivery of telehealth and digital health services
    Published 27 Apr 2023
  10. $73,375
    Department of Health and Aged Care
    Medicine Lines and Adverse Events Reporting
    Published 22 Dec 2022
  11. $57,750
    National Mental Health Commission
    Controlled Vocabulary
    Published 17 May 2022
  12. $682,213
    Department of Health and Aged Care
    Operational Changes to Existing Systems to Improve Capability
    Published 8 Apr 2022
  13. $2,500,000
    Department of Health and Aged Care
    Knowledge Management System
    Published 25 Jan 2022
  14. $200,000
    Department of Health and Aged Care
    Digital/Telephony Services to Support Consumer Communication about Opioid Regulatory Reforms
    Published 27 Jan 2021
  15. $91,000
    Department of Infrastructure, Transport, Regional Development, Communications and the Arts
    Norfolk Island Get HealthyServices
    Published 9 Dec 2020
  16. $153,916
    Department of Veterans' Affairs
    Delivery of online video counselling, staff meetings and training
    Published 10 Aug 2020
  17. $143,000
    Australian Digital Health Agency
    Health Administration Services  
    Published 7 July 2020
  18. $363,297
    Department of Defence
    COVID19 Health Direct Contract
    Published 25 June 2020
  19. $300,000
    Department of Health and Aged Care
    Contract for the provision of the COVID-19 Health Professionals National Disability Advisory Service
    Published 19 June 2020
  20. $107,981
    Department of Health and Aged Care
    Google Fusion Tables 2019-2023
    Published 20 Feb 2020
  21. $202,142
    Department of Health and Aged Care
    Home Care Package Consumer Outbound Calls
    Published 29 May 2019
  22. $219,099
    Australian Digital Health Agency
    Research Services 
    Published 3 Aug 2018
  23. $981,000
    Australian Digital Health Agency
    Labour Hire
    Published 15 May 2018
  24. $245,852
    Department of Health and Aged Care
    Engagement of Healthdirect Australia to assist the Department defining Second Pass ICT Business Case
    Published 3 Jan 2018
  25. $90,000
    Department of Health and Aged Care
    Transfer Certificates Phase 2
    Published 2 Mar 2016

Sources

  • Department of Finance · 2013 onward · CC-BY 3.0 AU

    Each row above can be verified by clicking the CN ID to view the source notice on AusTender. Methodology at /methodology/#contracts.

Refreshed 23 May 2026 · Caveats