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Pollywatch
Federal supplier · FY 20132026

CALLSCAN AUSTRALIA PTY LTD

$2.6 million

Lifetime federal contract value awarded across 17 contract notices.

ABN
16007335122
Country
AUSTRALIA
State
VIC

Awarded by financial year

  • 2015-16$26,413
  • 2016-17$26,413
  • 2017-18$26,413
  • 2018-19$0
  • 2019-20$142,135
  • 2020-21$0
  • 2021-22$1,493,045
  • 2022-23$316,000
  • 2023-24$76,270
  • 2024-25$0
  • 2025-26$323,621
  • 2026-27$0

Top agencies awarded to this supplier

  • Aged Care Quality and Safety Commission$1,493,045
  • Office of the Commonwealth Ombudsman$715,890
  • Australian Maritime Safety Authority$142,135
  • Department of Health and Aged Care$125,545
  • Services Australia$69,045
  • Comsuper$42,844

Contracts (17)

Click any CN ID to verify the contract notice on AusTender.

  1. $323,621
    Office of the Commonwealth Ombudsman
    Genesys Cloud Services
    Published 3 June 2026
  2. $1,493,045
    Aged Care Quality and Safety Commission
    Genesys Contact Centre Services
    Published 16 Apr 2026
  3. $316,000
    Office of the Commonwealth Ombudsman
    Implementation of Integrated Voice Response System
    Published 16 Mar 2026
  4. $76,270
    Office of the Commonwealth Ombudsman
    Call Centre Software
    Published 8 May 2024
  5. CN3525636-A2amendment
    $142,135
    Australian Maritime Safety Authority
    Transitional Telephony Support Services
    Published 7 Feb 2020 · Telephony equipment
  6. $26,413
    Department of Health and Aged Care
    Annual Support for Call Management System
    Published 20 Oct 2017
  7. $26,413
    Department of Health and Aged Care
    Annual Support for Call Management System
    Published 9 Dec 2016
  8. $26,413
    Department of Health and Aged Care
    Annual Support for call management system 
    Published 24 Nov 2015
  9. $11,576
    Department of Health and Aged Care
    Hosted Managment Information System Web System July - Oct 14
    Published 15 Aug 2014
  10. $10,920
    Services Australia
    Attendance at Contact Centre Workforce Management:   Orientation for Success Melbourne, VIC - 7 delegates
    Published 24 June 2014
  11. $15,600
    Services Australia
    External Training in Canberra, Brisbane and Sydney
    Published 23 Mar 2014
  12. $17,280
    Services Australia
    External Training in Melbourne and Adelaide
    Published 23 Mar 2014
  13. $22,400
    Comsuper
    Provision of Education and Training Services
    Published 30 Jan 2014
  14. $34,729
    Department of Health and Aged Care
    Annual Support Charge for Call Centre
    Published 28 Oct 2013
  15. $12,623
    Services Australia
    External Training - Workforce Management course
    Published 25 June 2013
  16. $20,444
    Comsuper
    Education and Training Services
    Published 28 May 2013
  17. $12,623
    Services Australia
    External Training
    Published 20 May 2013

Sources

  • Department of Finance · 2013 onward · CC-BY 3.0 AU

    Each row above can be verified by clicking the CN ID to view the source notice on AusTender. Methodology at /methodology/#contracts.

Refreshed 1 July 2026 · Caveats