Federal supplier · FY 2013–2024

CALLSCAN AUSTRALIA PTY LTD

$4.0 million

Lifetime federal contract value awarded across 16 contract notices.

ABN: 16007335122
Country: AUSTRALIA
State: VIC

← All federal contracts

Awarded by financial year

2014-15$26,413
2015-16$1,847,238
2016-17$26,413
2017-18$26,413
2018-19$0
2019-20$0
2020-21$0
2021-22$1,493,045
2022-23$316,000
2023-24$76,270
2024-25$0
2025-26$0

Top agencies awarded to this supplier

Australian Maritime Safety Authority$1,847,238
Aged Care Quality and Safety Commission$1,493,045
Office of the Commonwealth Ombudsman$392,270
Department of Health and Aged Care$125,545
Services Australia$69,045
Comsuper$42,844

Contracts (16)

Click any CN ID to verify the contract notice on AusTender.

CN3870796
$1,493,045
Aged Care Quality and Safety Commission
Genesys Contact Centre Services
Published 16 Apr 2026
CN3942679
$316,000
Office of the Commonwealth Ombudsman
Implementation of Integrated Voice Response System
Published 16 Mar 2026
CN4052242
$76,270
Office of the Commonwealth Ombudsman
Call Centre Software
Published 8 May 2024
CN3525636
$1,847,238
Australian Maritime Safety Authority
Transitional Telephony Support Services
Published 27 Apr 2023
CN3463371
$26,413
Department of Health and Aged Care
Annual Support for Call Management System
Published 20 Oct 2017
CN3392816
$26,413
Department of Health and Aged Care
Annual Support for Call Management System
Published 9 Dec 2016
CN3306962
$26,413
Department of Health and Aged Care
Annual Support for call management system
Published 24 Nov 2015
CN2503061
$11,576
Department of Health and Aged Care
Hosted Managment Information System Web System July - Oct 14
Published 15 Aug 2014
CN2348962
$10,920
Services Australia
Attendance at Contact Centre Workforce Management: Orientation for Success Melbourne, VIC - 7 delegates
Published 24 June 2014
CN2116311
$15,600
Services Australia
External Training in Canberra, Brisbane and Sydney
Published 23 Mar 2014
CN2116301
$17,280
Services Australia
External Training in Melbourne and Adelaide
Published 23 Mar 2014
CN2016401
$22,400
Comsuper
Provision of Education and Training Services
Published 30 Jan 2014
CN1840811
$34,729
Department of Health and Aged Care
Annual Support Charge for Call Centre
Published 28 Oct 2013
CN1510531
$12,623
Services Australia
External Training - Workforce Management course
Published 25 June 2013
CN1423501
$20,444
Comsuper
Education and Training Services
Published 28 May 2013
CN1397921
$12,623
Services Australia
External Training
Published 20 May 2013

CN ID	Agency	Description	Published	Value
CN3870796	Aged Care Quality and Safety Commission	Genesys Contact Centre Services	16 Apr 2026	$1,493,045
CN3942679	Office of the Commonwealth Ombudsman	Implementation of Integrated Voice Response System	16 Mar 2026	$316,000
CN4052242	Office of the Commonwealth Ombudsman	Call Centre Software	8 May 2024	$76,270
CN3525636	Australian Maritime Safety Authority	Transitional Telephony Support Services	27 Apr 2023	$1,847,238
CN3463371	Department of Health and Aged Care	Annual Support for Call Management System	20 Oct 2017	$26,413
CN3392816	Department of Health and Aged Care	Annual Support for Call Management System	9 Dec 2016	$26,413
CN3306962	Department of Health and Aged Care	Annual Support for call management system	24 Nov 2015	$26,413
CN2503061	Department of Health and Aged Care	Hosted Managment Information System Web System July - Oct 14	15 Aug 2014	$11,576
CN2348962	Services Australia	Attendance at Contact Centre Workforce Management: Orientation for Success Melbourne, VIC - 7 delegates	24 June 2014	$10,920
CN2116311	Services Australia	External Training in Canberra, Brisbane and Sydney	23 Mar 2014	$15,600
CN2116301	Services Australia	External Training in Melbourne and Adelaide	23 Mar 2014	$17,280
CN2016401	Comsuper	Provision of Education and Training Services	30 Jan 2014	$22,400
CN1840811	Department of Health and Aged Care	Annual Support Charge for Call Centre	28 Oct 2013	$34,729
CN1510531	Services Australia	External Training - Workforce Management course	25 June 2013	$12,623
CN1423501	Comsuper	Education and Training Services	28 May 2013	$20,444
CN1397921	Services Australia	External Training	20 May 2013	$12,623

Sources

AusTender contract notices via the OCDS API
Department of Finance · 2013 onward · CC-BY 3.0 AU
Each row above can be verified by clicking the CN ID to view the source notice on AusTender. Methodology at /methodology/#contracts.

Refreshed 23 May 2026 · Caveats